This guide explains how to update Glider Safe Browser (GSB) to the latest version on macOS.

GSB updates are performed by uninstalling the currently installed version and then installing the latest available version.

Before updating GSB, ensure that:

• Any active assessments have been completed.
• GSB is completely closed.
• You have permission to install and remove applications on the device.
• A stable internet connection is available.

Updating Glider Safe Browser (GSB) involves the following steps:

1. Uninstall the existing version of GSB.
2. Download the latest version of GSB.
3. Install the latest version.

Before installing a newer version, remove the currently installed version of GSB.

? Mac Uninstallation Guide [Insert Mac Uninstallation Guide URL Here]

Download the latest available version of Glider Safe Browser (GSB) from the official source provided by your organization or assessment platform.

? Download Latest GSB

https://hirebeta.glider.ai/download-gsb

After downloading the latest installer package, follow the installation instructions provided in the macOS installation guide.

? Mac Installation Guide [Insert Mac Installation Guide URL Here]

If installation fails:

• Restart your Mac.
• Download a fresh copy of the installer.
• Verify that the installer download completed successfully.
• Ensure macOS security settings are not blocking the application.

If the previous version still appears after updating:

• Restart your Mac.
• Verify that the uninstallation process completed successfully.
• Repeat the installation using the latest installer package.

If the download fails:

• Verify your internet connection.
• Check whether network or security policies are restricting downloads.
• Contact your organization's support team or assessment administrator.

No. Updating Glider Safe Browser (GSB) only updates the application installed on your Mac and does not affect assessment records stored on the assessment platform.

To ensure a clean upgrade and avoid compatibility issues, it is recommended to uninstall the existing version before installing the latest version.

If you encounter issues during the update process, contact Glider support team via live chat or email and provide:

• macOS version
• Device model
• Current GSB version (if known)
• Any error messages encountered during the update process

Providing this information will help expedite troubleshooting and resolution.