This guide explains how to update Glider Safe Browser (GSB) to the latest version.

Currently, GSB updates are performed by uninstalling the existing version and installing the latest available version.

Before updating GSB, ensure that:

• Any active assessments have been completed.

• GSB is completely closed.

• You have administrator privileges on the system.

• A stable internet connection is available for downloading the latest version.

Image Placeholder: Screenshot showing the current GSB version or GSB application closed before update.

Updating Glider Safe Browser (GSB) involves the following steps:

1. Uninstall the currently installed version of GSB.

2. Download the latest version of GSB.

3. Install the latest version.

4. Verify that the update was successful.

Image Placeholder: Simple flow diagram showing:
Old Version → Uninstall → Download Latest Version → Install → Updated Version

Follow the instructions in the GSB Uninstallation Guide to remove the currently installed version.

? Uninstallation Guide:
[Insert Uninstallation Guide URL Here]

Download the latest available version of Glider Safe Browser (GSB) from the official source provided by your organization or assessment platform.

? Download Latest GSB:
[Insert GSB Download Page URL Here]

Example: https://docs.company.com/glider-safe-browser/download

After downloading the installer, follow the instructions in the GSB Installation Guide.

? Installation Guide:
[Insert Installation Guide URL Here]

After installation:

1. Launch Glider Safe Browser (GSB).

2. Confirm that the application starts successfully.

If installation fails:

• Restart your computer.

• Download a fresh copy of the installer.

• Run the installer as an Administrator.

• Verify that antivirus or endpoint security software is not blocking the installation.

If the previous version is still displayed after updating:

• Restart your computer.

• Verify that the uninstallation completed successfully.

• Repeat the installation using the latest installer package.

If you cannot download GSB:

• Verify your internet connection.

• Ensure that firewall or network restrictions are not blocking the download.

• Contact your organization's support team or assessment administrator.

No. Updating Glider Safe Browser (GSB) only updates the application installed on your device and does not affect assessment records stored on the assessment platform.

To ensure a clean upgrade and avoid compatibility issues, it is recommended to uninstall the existing version before installing the latest version.

If you encounter issues during the update process, contact Glider support team via live chat or email and provide:

• Your Windows version

• Current GSB version (if known)

• Any error messages encountered during the update process

This information will help expedite troubleshooting and resolution.