We recommend using Chrome or Firefox browsers for assessments. If you encounter difficulties enabling camera/microphone access or to share screen during assessment, Follow the steps below-
Chrome - mic/cam access
In case you face issues while setting up proctoring on Chrome please follow these steps:
Step 1 - Go to below link:
(copy and paste the url in the browser address bar on a new tab)
Step 2 - Change the default settings of Camera and Microphone to "Allow" (Refer the images below)
a) Allow Camera Access:
b) Allow Microphone access:
Step 3 - Go back to your assessment link and refresh the browser to reload the changed setting.
Step 4 - Proceed to enable Camera/mic access.
Firefox - cam/mic access
In case you face issues while setting up camera/mic access on Firefox, please follow these steps:
Step 1 - Click on the pad lock icon
Step 2 - Change the default settings of Camera and Microphone to "Allow" (Refer the images below)
Click on More Information:
Click on Permissions tab and Allow using Camera and Microphone:
Step 3 - Go back to your assessment link and refresh the browser to reload the changed setting
Step 4 - Proceed to enable Camera and microphone access
Enable Screen Share Access
- Please click on Enable activity tracking, also enclosed in red box
- Once you click on that, you will get below prompt:
- Please share your entire screen, then click on the middle red box, and then share.